As of Tuesday, April 29th, you will see a few differences when you access the “Confirm Payments” screen on the Manufacturer Portal. We’ve added support for negative amounts which Plan Sponsors may owe you beginning with the Q1 2014 quarterly invoices. Not only can you confirm the amounts you have paid sponsors, but you will now be able to enter any negative amounts received from Plan Sponsors.
For instructions on how to use this feature, see the “Payment Confirmation User Guide” which you can also find on the Manufacturer Portal main menu.
If you have any questions or concerns, please contact TPA Operations either by Email at
tpaoperations@tpadministrator.com, or by telephone at 1-877-534-2772, Option 1.